Industry

Call Centre in Kenya – What Is A BPO Call Centre And What Does It Do?

by admin on November 29, 2021

The term 'business process outsourcing has become a norm in the business world. The organisations from different domains are well-habituated to this practice over the last decade. It simply involves the corporation availing expert helping hand to perform better. The…

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3 Exclusive Methods To Collect Employee Feedback Within Your Organization

by admin on August 31, 2021

Collecting employee feedback within the organization is the most inevitable step that is used to promote work efficiency and employee productivity. The recent survey has stated that companies prioritizing peer feedback using robotic process automation solutions are experiencing a 14%…

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4 Various Marketing Automation Solutions A Business Should Consider

by admin on August 23, 2021

Are you heading towards the digital transformation of your business? In that case, prioritizing marketing automation solutions is the only way to experience greater heights and a strong bottom line in the marketplace. Robotic process automation solutions have provided new…

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The 5 popular Call Center Metrics for Ecommerce Industry

by admin on August 18, 2021

Call center services provide the essence of any successful business company! The call center around the globe offers customized solutions to enhance business sales and revenues, no matter what industry it is. A high class service is what is expected from an ecommerce call center too. The ecommerce…

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4 AI Applications That Prove The Transformation Of The Healthcare Industry

by admin on August 17, 2021

AI or artificial intelligence is changing the dimension of the healthcare industry with its impeccable features and benefits. The technology is not just confined to administrative tasks like payroll processing software for accountants. Rather it has proved its efficiency in…

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What Makes Chatbots Responsible For Business Development?

by admin on August 16, 2021

Chatbots or AI conversational bots are designed to serve the users with immediate and accurate responses. The rise in demand for this AI technology has generated interest to adopt this newest buzz and build up an interaction-intensive business. Thanks to…

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4 Key Services Offered By Outbound Call Center

by admin on August 10, 2021

The outbound call center is essential for your business growth. They help you reach out to the targets which are on the edge of conversion. These third-party agents help you reduce your internal workload and help you grow your existing…

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4 Fundamental Functions Of Call Center Services

by admin on August 9, 2021

Professional proprietors and administrators of any kind of BPO Services confront a similar concern! How to deliver high-quality service cost-effectively? As a result, they experiment with different alternatives like installing new system features or taking up new initiatives to motivate the team. This method…

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4 Critical Payroll Services An Automated Software Can Facilitate

by admin on August 7, 2021

Payroll is the most crucial business operation that can impact the bottom line of an organization. Unfortunately, many small and medium scale businesses set up their own in-house payroll management team, adding a responsibility to their own shoulder that leads…

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How Utilities are Enhancing Customer Satisfaction through Proactive call centers

by admin on August 6, 2021

The world is going digital now, and customers are not limited within the ranges of demographics alone. While the world is now available at the fingertips, clients can simply choose any company if they don't like the service or products.…

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